Company Overview:

Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do.

Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.

OOC is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Safe Excavation starts with us.

Why Join Us?

Ontario One Call offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate.

Do you have what it takes to join our team?

Position Overview:

Reporting to the Chief Digital Officer, the Director of Data Analytics & Digital Transformation is a strategic leadership role at Ontario One Call. The Director provides leadership in developing and implementing comprehensive data analytics strategies and transformative digital initiatives, supporting Ontario One Call in adopting innovative technologies to optimize operational performance and enhance service delivery. This role guides the strategic integration of advanced analytics and emerging technologies to drive evidence-based decisions and service excellence. Supports the CDO Office to align strategic planning, direct IT operational strategies, manage strategic procurements, and support cohesive business operations.

This position is located at the Guelph office located at 104 Cooper Drive, Guelph. Ontario One Call has a hybrid work model with staff dividing their workweek between in-office and at-home work per company policy.

This senior leadership role offers the opportunity to significantly influence Ontario One Call’s strategic direction through impactful data-driven decision-making and transformative digital innovation, positioning the organization for continued operational excellence and enhanced stakeholder value.

Primary Responsibilities:

• Lead the creation and implementation of robust analytics and business intelligence strategies that align with organizational objectives and foster a data-driven culture across Ontario One Call.
• Oversee the design, deployment, and continuous enhancement of data analytics solutions to improve operational efficiency and enable strategic, evidence-based decision-making across all business units.
• Establish and enforce enterprise-wide data governance frameworks, ensuring data integrity, privacy compliance, security, accessibility, and reliability.
• Build, mentor, and lead a high-performing and inclusive data analytics and business intelligence team, promoting a culture of innovation, collaboration, and continuous improvement.
• Develop and implement a cohesive digital transformation roadmap to modernize processes, optimize resource utilization, and improve stakeholder experiences through the adoption of innovative technologies.
• Drive effective change management practices to ensure successful organizational adoption of digital initiatives, minimizing disruption and maximizing engagement.
• Define, monitor, and communicate key performance indicators (KPIs) to evaluate the effectiveness of data analytics and digital transformation initiatives, providing strategic insights to senior executives.
• Partner with procurement and IT teams to evaluate, select and acquire technology platforms and analytics solutions that align with strategic objectives and compliance requirements.
• Foster strong cross-functional relationships and collaboration with senior leaders, internal stakeholders, and external partners to integrate digital and data analytics solutions effectively into Ontario One Call’s broader operational and strategic framework.
• Represent Ontario One Call’s analytics and digital transformation interests externally, staying abreast of industry trends, emerging technologies, and best practices, bringing valuable insights into the organization.

Qualifications:

• Proven capability to develop, articulate, and execute comprehensive strategies that integrate data analytics with digital initiatives, driving significant organizational improvements.
• Extensive knowledge and practical experience in data analytics tools (e.g., Power BI, Tableau), business intelligence platforms, cloud infrastructure, and contemporary digital transformation methodologies.
• Demonstrated success in leading diverse, high-performing teams, delivering complex, multi-stakeholder projects, and fostering inclusive environments focused on collaboration and innovation.
• Exceptional communication and interpersonal skills, including the ability to clearly present complex ideas to executive leadership, stakeholders, and external partners.
• Strong strategic thinking skills, including the ability to navigate complex governance processes and influence decision-making at the highest organizational levels.
  

Education & Experience:

• Bachelor’s degree in Information Technology, Business Administration, or a closely related discipline or relevant professional certifications (e.g., PMP, Certified Analytics Professional) strongly preferred.
• Relevant industry certifications in data analytics, digital transformation, or business intelligence frameworks highly desirable.
• Minimum 7 years demonstrated senior-level expertise in data analytics, business intelligence, digital transformation, and IT operations, preferably within public or government sector organizations.
• 5-7+ years leadership experience guiding and developing people and teams.

Rewards:

• Starting salary of $143,000 - $165,000/annum dependent on qualifications and experience, with room to grow
• A comprehensive company paid benefit plan through Desjardins Life (at 3 months of service)
• CAAT DBPlus Pension Plan with Contribution Choice and Company Match (at 3 months of service)
• 4 weeks paid vacation
• 10 personal emergency days per year
• Highly engaged workforce and excellent workplace culture
• Diverse and inclusive environment
• Collaborative team
• New, clean and bright facility

Imagine a workplace where everyone feels valued and respected. At Ontario One Call, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, OOC strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees. Every individual person deserves respect, dignity and a sense of belonging. We encourage applications from individuals of all backgrounds, including those who may be underrepresented in our industry.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario One Call is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us.

Application reviews are done by a human. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open position.