Data Engineering Co-op

Data Engineering Co-op

Company Overview:

Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do.

Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.

OOC is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Safe Excavation starts with us.

Why Join Us?

Ontario One Call offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate.

Do you have what it takes to join our team?

Position Overview:

Reporting to the Development and Reporting Manager, the Data Engineering Co-op will drive data-driven decision-making within OOC by leveraging data analytics techniques. The Data Engineering co-op will be responsible for assisting in designing, building, and deploying comprehensive reporting and analysis solutions. This position requires a basic understanding of data engineering, databases, along with the ability to provide technical expertise to data engineers and other stakeholders.

This position is located at the Head Office in Guelph with the opportunity to work a hybrid model of splitting their time between work and the office as per company policy.

Learning Outcomes:

  • Gain practical exposure to enterprise data environments and governance frameworks.
  • Develop an understanding of modern data lifecycle practices from ingestion to analytics.
  • Build technical and soft skills needed for careers in data engineering, governance, or analytics.

Primary Responsibilities

  • Assist in the collection, validation, and organization of data from structured and unstructured sources.
  • Support data profiling, cleansing, and standardization efforts to ensure high data quality and consistency.
  • Help apply metadata tagging and classification to enhance discoverability and cataloging.
  • Support development of data models and visualizations that align with business objectives and reporting needs.
  • Collaborate on designing performance dashboards and reusable report templates.
  • Ensure consistency and accuracy across data representations used in decision-making.
  • Contribute to the design of scalable and modular data pipelines for staging, transformation, and consumption layers.
  • Help implement incremental data loading strategies to optimize resource usage and reduce processing time.
  • Participate in efforts to benchmark and monitor data pipeline performance, identifying areas for improvement.
  • Assist in documenting data lineage, stewardship roles, and access controls.
  • Support the implementation of data retention policies, quality frameworks, and audit readiness practices.
  • Help align data handling processes with compliance and governance frameworks.
  • Participate in cross-functional meetings to understand stakeholder needs and align data solutions accordingly.
  • Provide status updates, raise risks, and contribute to planning discussions.
  • Maintain clear and thorough documentation of work for knowledge sharing and continuity.

Qualifications:

  • Familiarity with data modeling, query languages, scripting, and visualization techniques.
  • Strong analytical thinking and ability to identify and resolve inconsistencies in data.
  • Willingness to learn and apply best practices in data privacy, access management, and cataloging.
  • Effective communicator who is proactive, collaborative, and eager to contribute to team success.
  • Ability to manage tasks independently and deliver within set timelines.

Preferred Qualifications:

  • Previous experience with data analysis or reporting is a plus.
  • Knowledge of statistical methods

Education & Experience:

  • Currently enrolled in a program related to Data Science, Computer Science, Information Systems, Business Analytics, or a closely related discipline.
  • Must be eligible to complete a co-op placement through an accredited post-secondary institution.

Rewards:

  • $21 - $24/hr dependent on qualifications and experience
  • Highly engaged workforce and excellent workplace culture
  • Diverse and inclusive environment
  • Collaborative team
  • New, clean and bright facility

Imagine a workplace where everyone feels valued and respected. At Ontario One Call, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, OOC strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees. Every individual person deserves respect, dignity and a sense of belonging. We encourage applications from individuals of all backgrounds, including those who may be underrepresented in our industry.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario One Call is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us. Application reviews are done by a human.

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open position.
Location
Guelph
Financial Analyst

Financial Analyst

Company Overview:

Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do.

Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.

OOC is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Safe Excavation starts with us.

Why Join Us?

Ontario One Call offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate.

Do you have what it takes to join our team?

Position Overview

We are seeking a highly motivated Financial Analyst to join our Finance team. Reporting to the Controller, this role will play a key part in supporting the organization’s financial health and strategic objectives through accurate reporting and insightful analysis. The ideal candidate will bring strong technical expertise, a keen analytical mindset, and a commitment to maintaining compliance with accounting standards. This position offers an opportunity to contribute to meaningful financial decisions, collaborate across departments, and help drive continuous improvement in a dynamic work environment.

This position is located at the Guelph office located at 104 Cooper Drive, Guelph. Ontario One Call has a hybrid work model with staff dividing their workweek between in-office and at-home work per company policy.

Key Responsibilities

Month-End Close & Reporting:

  • Support the month-end close process, ensuring timely and accurate completion of journal entries, reconciliations, and adjustments.
  • Prepare financial reports including balance sheets, income statements, and cash flow reports as well as the supporting working paper files
  • Ensure compliance with GAAP and NPO financial reporting standards

Financial Modeling & Analysis:

  • Develop and maintain financial models to support business planning, scenario analysis, and strategic initiatives.
  • Perform detailed variance analysis on actuals versus budget and prior periods.
  • Provide insights and recommendations based on financial trends and performance metrics.

Budgeting & Forecasting:

  • Assist in the preparation of annual budgets and periodic forecasts.
  • Collaborate with department leaders to gather data, validate assumptions, and ensure alignment with organizational goals.
  • Monitor budget performance and identify areas for improvement.

Process Improvement:

  • Identify opportunities to streamline reporting and modeling processes.
  • Participate in system upgrades or implementations related to financial reporting and planning.

Compliance & Regulatory Filings:

  • Supports the external audit by answering questions and gathering requested information for the auditors
  • Prepares and submits monthly/annual HST and WSIB filings as required

Qualifications

  • Strong understanding of GAAP and NPO financial reporting standards.
  • Advanced proficiency in Microsoft Excel
  • Experience with budgeting, forecasting, and financial modeling
  • Experience with QuickBooks Online, Beanworks, Concur and Power BI is an asset.
  • Excellent analytical and problem-solving skills with strong attention to detail.
  • Strong communication skills to present financial information clearly to non-financial stakeholders.
  • Ability to manage multiple priorities and meet tight deadlines.

Education and Experience

  • Bachelor’s degree in Accounting, Finance, or related field.
  • CPA designation - preferred
  • Minimum 5 years of experience in financial reporting or accounting.

Rewards:

  • Starting salary of $72,500 - $82,000/annum dependent on qualifications and experience, with room to grow
  • A comprehensive company paid benefit plan through Desjardins Life (at 3 months of service)
  • CAAT DBPlus Pension Plan with Contribution Choice and Company Match (at 3 months of service)
  • 3 weeks paid vacation
  • 10 personal emergency days per year
  • Highly engaged workforce and excellent workplace culture
  • Diverse and inclusive environment
  • Collaborative team
  • New, clean and bright facility
  • Bonus Potential

Imagine a workplace where everyone feels valued and respected. At Ontario One Call, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, OOC strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees. Every individual person deserves respect, dignity and a sense of belonging. We encourage applications from individuals of all backgrounds, including those who may be underrepresented in our industry.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario One Call is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us.

Application reviews are done by a human. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open position.
Location
Guelph
Salary
$72,500 - $82,000
Product Manager - Technology

Organizational Overview

Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do.

Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.

OOC is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Safe Excavation starts with us.

Why Join Us?

Ontario One Call offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate.

Do you have what it takes to join our team?

Position Overview:

Reporting to the Chief Digital Officer (CDO), the Product Manager – Technology, will design, develop, and improve Ontario One Call solutions by merging customer needs with technical knowledge to deliver new or improved solutions. This role will oversee process lifecycle, development efforts, planning, and execution. This is an exciting opportunity to collaborate with cross-functional teams, ensure product quality and compliance while providing strategic technical guidance with vendors to meet demands and business objectives.

This role is pivotal in delivering strategic initiatives that optimize customer-facing applications, including our CRM, web portal, and contact center solutions which involves a Mapping Improvement Initiative. They will play a key role acting as the central connector between business stakeholders, technical teams, and end users to deliver solutions that improve safety, efficiency and stakeholder experience, aligning these technologies to meet evolving customer needs and support the organization’s mission. The Product Engineer will work closely with senior leadership and vendors to ensure that digital products align with business goals and deliver innovative customer experiences.

This position is located at the Guelph office at 104 Cooper Drive, Guelph. Ontario One Call has a hybrid work model with staff dividing their workweek between in-office and at-home work per company policy.

Primary Responsibilities:

  • Lead product lifecycle management from concept to launch and ongoing enhancements.
  • Integrate technologies, including cloud solutions, open-source frameworks, and Microsoft platforms to enhance digital customer engagement and streamline platform operations.
  • Drive improvements across customer platforms to boost efficiency, agility, and responsiveness.
  • Ensure seamless integration and optimization of CRM, web, and contact center technologies to support digital transformation.
  • Hands-on experience with Microsoft Dynamics 365, including making simple configuration changes (e.g. fields, forms, views) and resolving level 1 support tickets such as basic user issues and routine system troubleshooting
  • Practical experience with ESRI and related mapping platforms, including performing basic configuration tasks (e.g., layer management, map setup, symbology adjustments) and handling level 1 support requests such as user access issues and routine troubleshooting.
  • Collaborate with the business partners, and technology teams to establish a technology roadmap aligned with Ontario One Call’s mission.
  • Manage relationships with external vendors, solution providers, and stakeholders to ensure product quality and service delivery.
  • Champion innovative solutions that improve customer engagement, satisfaction, and ease of interaction.
  • Lead initiatives to redesign and improve customer interaction capabilities, ensuring platforms are intuitive, responsive, and user-friendly.
  • Promote continuous improvement and encourage collaboration across cross-functional teams to meet organizational goals.
  • Collaborate with internal teams, including IT, Operations, Stakeholder Relations, and Compliance, to define and deliver high-value product solutions.
  • Compliance and Governance: ensure compliance with internal policies, regulations, and industry standards across all customer platforms.
  • Maintain robust documentation, policies, and standards to support platform operations and governance.
  • Monitor product performance, adoption, and satisfaction through metrics and feedback loops.

Qualifications:

  • Strong knowledge of product management methodologies, tools, and practices.
  • Leadership Skills: Proven ability to lead projects and influence cross-functional teams through building relationships with senior stakeholders.
  • Strategic Leadership: Strong capability to develop and execute long-term project plans, translating vision into reality with a focus on customer satisfaction.
  • Problem-Solving Expertise: Demonstrated critical thinking skills to tackle complex issues, drive solutions, and align with customer experience goals.
  • Technical Knowledge: Proficiency in digital strategy, financial management, and implementing analytics to derive actionable insights. Hands-on experience and knowledge of Microsoft Dynamics 365 and ESRI platforms.
  • Communication: Excellent written and verbal communication skills, with the ability to engage and influence stakeholders across the organization.
  • Change Management: Skilled in managing the impacts of digital transformation, guiding teams through change, and overseeing stakeholder expectations.
  • Ability to prioritize and manage multiple initiatives in a fast-paced, dynamic environment.
  • Nice to have experience working with open-source Mapping solutions.
  • Project management certification (PMP, Agile, or Scrum) considered an asset.

Education/Experience:

  • University degree in Computer Science, Product Management or related field preferred; or a relevant discipline or combination of post-secondary education and experience.
  • Minimum of 5 years’ experience in product management, business analysis, or related roles.
  • Minimum 5 years’ experience with overseeing technical projects that support a mid-level enterprise size organizations operating in a hybrid model with continuous operations year-round.
  • Demonstrated experience in building and delivering customer-focused digital platforms in a high-profile organization, with a strong emphasis on CRM, web app integrations, and contact center technologies.
  • Proven experience implementing the strategic vision into reality
  • Previous experience managing multiple projects and coordinating with various internal and external stakeholders including project budget management experience is preferred
  • Experience working with cross-functional technical and business teams.

Rewards:

  • Starting salary of $110,000 - $120,000/annum dependent on qualifications and experience, with room to grow
  • A comprehensive company paid benefit plan through Desjardins Life (at 3 months of service)
  • CAAT DBPlus Pension Plan with Contribution Choice and Company Match (at 3 months of service)
  • 3 weeks paid vacation
  • 10 personal emergency days per year
  • Highly engaged workforce and excellent workplace culture
  • Diverse and inclusive environment
  • Collaborative team
  • New, clean and bright facility

Imagine a workplace where everyone feels valued and respected. At Ontario One Call, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, OOC strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees. Every individual person deserves respect, dignity and a sense of belonging. We encourage applications from individuals of all backgrounds, including those who may be underrepresented in our industry.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario One Call is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us.

Application reviews are done by a human. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open position.
Location
Guelph
Salary
$110,000 - $120,000
Regulatory Policy Assistant (Co-op)

Regulatory Policy Assistant (Co-op)

Company Overview:

Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do.

Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.

OOC is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Safe Excavation starts with us.

Why Join Us?

Ontario One Call offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate.

Do you have what it takes to join our team?

Position Overview

The Regulatory Policy Assistant supports Ontario One Call’s goal of ensuring safe and timely excavation in the province of Ontario. Assisting the Compliance & Industry Performance (“CAIP”) team and Regulatory Policy team under the Chief Regulatory Officer (CRO) by providing excellent customer service to our many stakeholders as well as verifying and issuing complaints for the purpose of implementing positive regulatory outcomes. Providing administrative support to the CRO Leadership team and other teams within the organization by conducting research and comparison activities on governance and policy as it relates to Ontario One Call.

Reporting to the Supervisor of Compliance & Industry Performance, this position is located at our head office at 104 Cooper Drive in Guelph, Ontario.

This position is for current co-op students only.

Primary Responsibilities:

  • Provide research and analysis support to the Policy Team in generating briefing materials
  • Analyze and evaluate qualitative and quantitative data, conducting assessments, and identifying issues and trends.
  • Create reports, presentations and other decision facilitation tools for the Senior leaders and Executive leaders at Ontario One Call
  • Coordinate meetings between internal and external stakeholders
  • Assist senior staff in writing internal policy, process and procedure documents
  • Provide administrative support to the CAIP and Policy team:
    • Database maintenance
    • Record keeping
    • Auditing
    • Minute Taking
    • Assist Investigators with scheduling interviews, research, communications, reports or any other administrative support as it relates to an investigation
    • Assist Administrators with complaint intake and triage
  • Ensure a positive image of the organization and maintain effective relationships by providing timely information to stakeholders
  • Support any regulatory activities and special projects, as required
  • Assist the CAIP function with research, analysis and writing tasks
  • Provide appropriate technical support for other multi-disciplinary teams with regards to policy development, including review and analysis of issues and trends, preparation of evaluations or other research activities and studies
  • Review current events and industry reports to proactively identify problems and issues to be addressed and propose solutions
  • Additional duties as assigned

Qualifications:

  • Basic knowledge and competence with quantitative and qualitative research techniques
  • General understanding of legislative and regulatory policies and processes in the province of Ontario
  • Ability to comprehend complex information from multiple sources and to synthesize insights
  • Strong organizational skills including being proficient in time management, prioritization and goal-setting skills
  • Ability to work independently and to establish and maintain effective working relationships with colleagues and stakeholders.
  • Strong communication skills to express complex concepts in a concise manner
  • Keen attention to detail and good judgment
  • Mental resilience to adapt quickly to a fast-changing circumstances and being open to creative solutions
  • Proficient in the use of MS Office Products such as Word, Excel, and PowerPoint and the ability to learn new software
  • Actively enrolled in a, or graduate from, post-secondary education in compliance, regulation, law, paralegal, business administration, or related program

Imagine a workplace where everyone feels valued and respected. At Ontario One Call, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, OOC strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees. Every individual person deserves respect, dignity and a sense of belonging. We encourage applications from individuals of all backgrounds, including those who may be underrepresented in our industry.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario One Call is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us.

Application reviews are done by a human. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open position
Location
Guelph
Salary
$21/hr