Regulatory Policy Assistant (Co-op)

Company Overview:

Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do.

Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.

OOC is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Safe Excavation starts with us.

Why Join Us?

Ontario One Call offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate.

Do you have what it takes to join our team?

Position Overview

The Regulatory Policy Assistant supports Ontario One Call’s goal of ensuring safe and timely excavation in the province of Ontario. Assisting the Compliance & Industry Performance (“CAIP”) team and Regulatory Policy team under the Chief Regulatory Officer (CRO) by providing excellent customer service to our many stakeholders as well as verifying and issuing complaints for the purpose of implementing positive regulatory outcomes. Providing administrative support to the CRO Leadership team and other teams within the organization by conducting research and comparison activities on governance and policy as it relates to Ontario One Call.

Reporting to the Supervisor of Compliance & Industry Performance, this position is located at our head office at 104 Cooper Drive in Guelph, Ontario.

This position is for current co-op students only.

Primary Responsibilities:

• Provide research and analysis support to the Policy Team in generating briefing materials
• Analyze and evaluate qualitative and quantitative data, conducting assessments, and identifying issues and trends.
• Create reports, presentations and other decision facilitation tools for the Senior leaders and Executive leaders at Ontario One Call
• Coordinate meetings between internal and external stakeholders
• Assist senior staff in writing internal policy, process and procedure documents
• Provide administrative support to the CAIP and Policy team:
• Database maintenance
• Record keeping
• Auditing
• Minute Taking
• Assist Investigators with scheduling interviews, research, communications, reports or any other administrative support as it relates to an investigation
• Assist Administrators with complaint intake and triage
• Ensure a positive image of the organization and maintain effective relationships by providing timely information to stakeholders
• Support any regulatory activities and special projects, as required
• Assist the CAIP function with research, analysis and writing tasks
• Provide appropriate technical support for other multi-disciplinary teams with regards to policy development, including review and analysis of issues and trends, preparation of evaluations or other research activities and studies
• Review current events and industry reports to proactively identify problems and issues to be addressed and propose solutions
• Additional duties as assigned

Qualifications:

• Basic knowledge and competence with quantitative and qualitative research techniques
• General understanding of legislative and regulatory policies and processes in the province of Ontario
• Ability to comprehend complex information from multiple sources and to synthesize insights
• Strong organizational skills including being proficient in time management, prioritization and goal-setting skills
• Ability to work independently and to establish and maintain effective working relationships with colleagues and stakeholders.
• Strong communication skills to express complex concepts in a concise manner
• Keen attention to detail and good judgment
• Mental resilience to adapt quickly to a fast-changing circumstances and being open to creative solutions
• Proficient in the use of MS Office Products such as Word, Excel, and PowerPoint and the ability to learn new software
• Actively enrolled in a, or graduate from, post-secondary education in compliance, regulation, law, paralegal, business administration, or related program

Imagine a workplace where everyone feels valued and respected. At Ontario One Call, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, OOC strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees. Every individual person deserves respect, dignity and a sense of belonging. We encourage applications from individuals of all backgrounds, including those who may be underrepresented in our industry.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario One Call is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us.

Application reviews are done by a human. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open position