Opportunity

This role provides clerical support services to the Development Services department, and effective customer service to the community both in person and over the phone and assists with processing building permit applications.

Responsibilities

• Provide counter service for the Development Services Department; provide customer service in person and over the phone and act as the first point of contact to help direct members of the public to the most appropriate Township resource.

• Respond to general inquiries regarding Township by-laws, building permits, application processes and inspection requests.

• Direct the public to the online inspection request system and provide assistance.

• Transfer online inspection requests for older permits to the online system (Cloudpermit).

• Schedule and coordinate inspection schedules for the development services department throughout the township with contractors and developers.

• Assist with the maintenance of permit application files and property filing system, both hard copy and electronic versions.

• Process documents for orders issued by inspectors.

• Respond to and search for document requests by property owners or their agents.

• Maintain the department's general filing systems, and scan and file backlogged documents.

• Perform other related duties as assigned.

Knowledge, Skills and Experience

• Ontario Secondary School Diploma or equivalent.

• Post-secondary education in an Office Administration field, or related experience.

• Minimum one year of clerical or administrative experience.

• Strong computer skills including Microsoft Word, Excel and Outlook.

• Excellent interpersonal, customer service and communication skills, both oral and written.

• Ability to manage confidential information and exercise discretion and sound judgment regarding sensitive or confidential issues and to project a professional image.

Responsibilities

• Under the direction of the Fleet Foreman perform annual safety inspections of all municipal vehicles as per MTO guidelines.

• Keep precise records of all repairs and/or maintenance and adhere to a preventative maintenance service schedule.

• Advises the Fleet Foreman immediately of any vehicles that are not roadworthy or dangerous to operate.

• Inspect, test, repair and maintain all automotive mechanical and off road construction equipment operated by the Municipality including fire equipment.

• Ensures a work order for each vehicle entering the garage for repairs or maintenance is complete.

• Ensures that all parts or materials removed from stock are recorded and charged to the appropriate equipment.

• Maintains the garage, stockroom and Township owned tools in a neat, clean and orderly fashion.

• With the approval of the Fleet Foreman orders parts and makes the necessary arrangements for their delivery.

• Maintains the fleet's physical appearance as directed by the Fleet Foreman.

• Performs other similar and related duties as may be assigned.

Knowledge, Skills and Experience

• Ontario Secondary School Diploma or equivalent.

• Truck and Coach Technician Certificate (310 T) required

• Automotive Service Technician Certificate (310 S) required

• Must possess and maintain a valid Ontario Class D driver’s license, with a Z endorsement.

• 5 years of experience on the repair of diesel powered equipment

• Familiarity with the DriveON motor vehicle inspection software.

• Must be capable of operating municipal construction and maintenance equipment

• Must be capable of working with a minimum amount of direct supervision.

• Must have the ability to write standard, legible service reports, read and understand service manuals. • Must have working knowledge and understand the Provincial Health and Safety Legislation.