About the Township of Muskoka Lakes

Work where others vacation. Nestled in the District Municipality of Muskoka, the Township of Muskoka Lakes delivers an exceptional quality of life without the big city stresses. This premier outdoor recreation region is home to welcoming small communities and supports a four-season lifestyle – providing more time for family and personal pursuits, and the opportunity to live and work in the same stunning environment, all within a 2.5-hour drive from Toronto.

Why Join Our Team

The culture at the Township of Muskoka Lakes is upbeat, positive and collaborative. Working for a municipality offers the opportunity to make a visible impact in your community. The Township of Muskoka Lakes is dedicated to providing a professional, safe, and inclusive workplace where employees are supported to achieve their full potential.

The Township of Muskoka Lakes strives to be an employer of choice for strong talent dedicated to serving our community, and offer the following:

• 100% employer-matched defined benefit pension plan with OMERS (optional).

• Support for paid time off, including personal days, an overtime bank option and paid public holidays.

• Paid internal training and development opportunities.

• Staff recognition and appreciation programs.

• Interesting, varied work with the opportunity to gain municipal experience.

Position Overview

Reporting to the Chief By-Law Enforcement Officer, the successful candidate will respond to complaints and complete proactive enforcement for various by-laws in the municipality. The candidate will work in both independently and as part of a team. This person will gain valuable knowledge on communication techniques as well as law enforcement related experience.

Summary Of Responsibilities

• Assist the Licensing Officer in reviewing licenses for Short Term Rental Accommodations, Refreshment Vehicles, and other business licenses. Assist in enforcement of the Short-Term Rental Licensing By-law and the Business Licensing By-law.

• Perform an initial review of the application submission including review of floor plans, site maps, title and insurance documents, etc.

• Ensure complete applications are circulated to necessary departments, such as Building, Planning, Bylaw and Fire Department for review.

• Coordinate between the applicant and departments to resolve any deviation from application requirements.

• Ensure all files are maintained with accurate information and provide appropriate follow-up on files as required.

• Where necessary, conduct a site visit to clarify property-specific features and to ensure compliance with the Bylaw.

• Assist officers in the investigation of alleged contraventions of by-laws through site inspections, collection of evidence, interviewing of witnesses, and other investigation tactics.

• Proceed with enforcement action such as education, negotiations, verbal and written warnings, issuance of Orders, and issuance of penalties or charges.

• Act as one of the main points of contact for property owners regarding the Short Term Rental Licensing Program.

• Assist in the enforcement of the Short Term Rental Licensing Bylaw and the Business Licensing Bylaw.

• Coordinate any feedback and incidents related to the STRA within the municipality (i.e. Building, Planning, Bylaw), track & issue demerit points.

• In conjunction with the software, monitor sites and agencies and determine which properties are part of the STRA Program and which are not operating within compliance.

• Prepare and provide communication and education packages to the public in a variety of formats; in person, webinar/teaching sessions, brochures, etc.

• Address By-law concerns to promote safety and compliance, providing education and follow-up to complainants, as required.

• Full job description available upon request.

Qualifications And Experience

• Enrollment in a post-secondary program in a related field (i.e. Business Administration, Project Management, Police Studies, Community and Justice Services or Protection, Security and Investigation), or related experience.

• Computer skills using Microsoft Office (Word, Excel, PowerPoint, Outlook) and Records Management Systems.

• Working knowledge of the municipal legislative framework including the Provincial Offences Act, the Municipal Act, the Planning Act, and other relevant Provincial statutes and regulations.

• Strong communication and mediation skills to negotiate to gain compliance with laws and mediate on controversial issues and concerns between parties.

• Strong organizational skills and attention to detail.

• Clear vulnerable sector police background check.

• Valid Class G Ontario driver’s license and an acceptable drivers abstract.

Accommodations

If you require disability-related accommodation to participate in the recruitment process, please advise the Human Resources department as soon as possible. Accommodation may be provided in all steps of the hiring process.

Freedom of Information

Information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of candidate selection.

We thank all applicants for their interest and advise that only candidates selected for an interview will be contacted.