Opportunity

Covering a maternity leave, this position performs the property tax function including collection, recording, balancing and providing general information to the public.

Position Responsibilities

• Examine and update information in applicable tax systems, including ownership changes, mailing addresses, various rebate applications, property tax programs, and mortgage account information.

• Responsible for scheduling and processing daily uploads including investigating adjustments.

• As directed by the Manager of Taxation, process Municipal Property Assessment Corporation (MPAC) changes and other charges added to taxes, such as by-law infractions.

• Research account transaction and prepare summary reports and refund requisitions when required.

• Provide information and explanation in response to inquiries from taxpayers, lawyers and mortgagors, etc. through several contact channels such as e-mail and telephone.

• Organize and maintain records for future updates in the tax system and undertake a variety of duties related to records retention.

• Assist with cash receipting functions including; processing payments from various inputs (cash, cheque or online), posting, balancing, depositing and reporting.

• Ensuring all payments are set up in the tax system and followed through to completion.

• Maintain the pre-authorized tax payment program option following a detailed process.

• Prepare and issue tax certificates as required following a detailed process.

• Organize and follow records management program (TOMRMS) for all records generated and undertake a variety of duties related to records retention.

• Liaise with other municipalities, government and professional organizations.

• Performs other similar and related duties as may be assigned.

Knowledge, Skills and Experience

• Ontario Secondary School Diploma or equivalent and post-secondary education in a related field is required.

• 2 – 3 years’ municipal financial experience is preferred.

• Strong computer skills including Microsoft Office, and databases.

• Strong communication and customer service skills