Organizational Overview

Ontario Dig Authority was established in 1996 and is a public safety administrative authority under the Ontario Underground Infrastructure Notification System Act, 2012, that serves as the communication link between buried infrastructure owners and anyone planning to dig in Ontario.

At the heart of who we are is protecting people, infrastructure and communities across the province. Through our province-wide safety and education programs, we connect excavators with infrastructure owners, regulate Ontario’s locate notification system and promote safe excavation practices.

Safe Excavation starts with us.

Why Join Us?

At Ontario Dig Authority, your work has a real impact. Every day, you help protect public safety and the critical infrastructure that keeps homes, businesses, and communities running; that impact is felt everywhere. By preventing what could go wrong, you are part of something bigger.

Work that makes a difference. That’s work that truly matters.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate. Do you have what it takes to join our team?

Position Overview: Investigator and Provincial Offences Officer

The Investigator and Provincial Offences Officer supports and advances Ontario Dig Authority’s goal of ensuring safe excavation in the province of Ontario.

Using an evidence-based approach, the Investigator and Provincial Offences Officer receives and assesses complaints, develops investigation plans, gathers and analyzes evidence, conducts thorough and impartial investigations, prepares investigation reports, and makes determinations or recommendations regarding compliance and enforcement. The position also supports legal proceedings and may provide testimony before courts, tribunals, or arbitration proceedings as required.

The Investigator and Provincial Offences Officer reports to the Manager of Compliance. This position is located at the Guelph office located at 104 Cooper Drive in Guelph, ON. Ontario Dig Authority has a hybrid work model with staff dividing their workweek between in-office and at-home work per company policy.

Responsibilities

• Interpret and apply the organization’s Act, by-laws, rules, policies, and procedures consistently in all interactions. Maintain a strong understanding of the locate industry, the Ontario Underground Infrastructure Notification System Act, the Corporation’s by-laws, applicable court and tribunal procedures, and modern regulatory best practices.
• Undertake the responsibilities of a Provincial Offences Officer including commencing proceedings in accordance with Part III of the Provincial Offences Act.
• Receive, assess, and prioritize complaints using a consistent, risk-informed approach.
• Develop investigation plans that identify allegations, applicable legislative requirements, witnesses, evidence requirements, investigation strategy, and anticipated timelines.
• Conduct thorough and impartial investigations through interviews, document review, data analysis, electronic research, authorized field activities, and other appropriate evidence-gathering methods; prepare comprehensive investigation reports that clearly describe the allegations, evidence reviewed, findings, conclusions, and recommended next steps.
• Gather, assess, document, preserve, and manage documentary, electronic, photographic, physical and testimonial evidence in accordance with organizational procedures and evidentiary requirements.
• Prepare and compile correspondence pertaining to investigations including letters to contravening parties, complainants, and stakeholders.
• Prepare and maintain prosecution and hearing briefs including witness statements, exhibits, disclosure materials, supporting documentation, and correspondence required for enforcement proceedings.
• Attend court, tribunal, arbitration, and other legal proceedings as required; provide testimony regarding investigations; present and explain evidence; and assist legal counsel with witness preparation, exhibits, disclosure obligations, and prosecution materials under the Provincial Offences Act, and participate in resolutions pursuant to the Not-for-Profit Corporations Act.
• Assist with the preparation and service of Information, Summonses, notices, and other documents associated with proceedings commenced under Part III of the Provincial Offences Act.
• Maintain complete, accurate, and confidential investigation files, including complaints, evidence, interviews, correspondence, reports, and legal documentation within electronic file management systems.
• Ensure a positive image of the organization and maintain effective relationships by providing timely information to stakeholders.
• Educate the public and stakeholders on the Act/regulations and guide them to establish best practices within the industry.
• Periodically attend conferences to educate stakeholders on the compliance process. Assist with Ontario Dig Authority projects, initiatives, and procedures to promote compliance with regulatory requirements.
• Contribute to a workplace environment conducive to a high-performing team by maintaining positive professional relationships with all members of the Ontario Dig Authority team; share expertise and best practices; participate in the training and development of others; and provide backup for colleagues.
• Liaise with municipalities, infrastructure owners, excavators, regulators, legal counsel, courts, tribunals, and other agencies as required for investigations.
• Support the continuous improvement of investigation, compliance, and enforcement processes through participation in projects, training, and procedural development.
• Additional duties as may be required.

Qualifications

• Demonstrated knowledge of investigative techniques, evidence collection, interviewing practices, and report writing.
• Excellent verbal and written communication skills, including the ability to conduct investigative interviews, prepare detailed reports, communicate compliance requirements, and provide testimony before courts and tribunals.
• Proficient in the use of MS Office Products such as Word, Excel and PowerPoint.
• Analytical thinker able to examine complex situations, without bias and in a methodical manner to identify root causes leading to non-compliance.
• Modern regulator orientation – a desire to identify and support stakeholders, who may include the public, colleagues, partners, co-workers, peer agencies and personnel of the Ontario Public Service.
• A self-confident individual who is comfortable making decisions and standing behind them. Dedicated to transparency, the incumbent operates with integrity and assumes accountability for their actions.
• Ability to objectively assess evidence, exercise sound judgment, and make fair, defensible, and unbiased decisions.
• Ability to maintain confidentiality and manage sensitive information with discretion.
• Must have a valid G class Driver’s Licence and the ability to travel throughout the province of Ontario. May require overnight travel.
• Capable of working both individually and as a member of a team.
• Highly organized with strong file management skills (gathering and managing documents in an electronic database with a high degree of accuracy).
• Strong time management, ability to meet deadlines and adapt to changing priorities.

Experience

• Post-secondary education in law, justice studies, risk management, engineering, or other relevant field.
• Minimum 5 years of experience conducting compliance, regulatory, inspection, enforcement, investigative, or legal proceedings work, including evidence gathering, interviewing, report writing, and case management.
• Current or previous designation and experience as a Provincial Offences Officer is required
• Knowledge and experience in damage prevention and/or risk is a strong asset.

Rewards:

• Starting salary of $85,000 - $91,000/annum dependent on qualifications and experience, with room to grow
• A comprehensive company paid benefit plan through Desjardins Life (at 3 months of service)
• CAAT DBPlus Pension Plan with Contribution Choice and Company Match (at 3 months of service)
• 3 weeks paid vacation to start
• 10 personal emergency days per year
• Highly engaged workforce and excellent workplace culture
• Diverse and inclusive environment Collaborative team New, clean and bright facility

At Ontario Dig Authority, we are committed to fostering a workplace where every employee is treated with respect, dignity, and fairness. Through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policies, and committee, we actively promote a culture that values diverse perspectives, supports equitable opportunities, and creates a strong sense of belonging. As a trusted organization, we recognize that an inclusive and accessible workplace strengthens our people, our performance, and our ability to deliver safe and reliable service. We welcome applications from individuals of all backgrounds and experiences.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario Dig Authority is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us.

Application reviews are done by a human.

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open position.

AI is a tool that may be used throughout the interview process for purposes such as data collection, interview recording, and summarization, or similar administrative and analytical activities. AI is not used as the sole basis for any hiring or employment decisions. All hiring decisions are made by human reviewers.