Stakeholder Engagement Coordinator

Company Overview:

Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do.

Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.

OOC is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Safe Excavation starts with us.

Why Join Us?

Ontario One Call offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time.

Core Values:

Caring…We invest in the success and safety for our team, communities and the environment.

Integrity...We are dedicated, honourable and honest.

Collaborative...We foster partnerships and work together to build a safer Ontario.

Inclusive...We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Innovative...We strive for excellence with a willingness to learn, adapt and innovate.

Do you have what it takes to join our team?

Position Overview:

The Stakeholder Engagement Coordinator provides administrative support for the development, implementation, and tracking of stakeholder engagement projects. Reporting to the Manager, Stakeholder Engagement and Education, this role assists in planning and executing outreach initiatives to build and maintain strong, positive relationships with external stakeholders.

They will engage stakeholders and the public at events, conferences, tradeshows and at consultations. This role requires significant travel throughout the province of Ontario.

This position is located at the Guelph office located at 104 Cooper Drive, Guelph. Ontario One Call has a hybrid work model with staff dividing their workweek between in-office and at-home work per company policy.

Primary Responsibilities:

• Be a subject matter expert on Ontario One Call regulatory obligations and services.
• Develop, enhance and implement stakeholder engagement strategies aimed at maintaining, and enhancing strong and effective relationships with a broad network of OOC stakeholders.
• Lead, in collaboration with Support Services, Compliance and Industry Performance, Regulatory Affairs, Communications & Marketing, participation in stakeholder events like conferences and trade shows, including the whole lifecycle of participation, i.e. registration, travel arrangements, presentations, managing correspondence with event organizers, post-event follow-up.
• Coordinate stakeholder engagement activities, including consultations, to support Strategic Plan priorities.
• Represent OOC and deliver presentations at in-person industry events, trade shows and conferences.
• Identify stakeholder issues, track and analyze feedback from engagement activities to provide reports on key findings and project effectiveness and to generate insight on stakeholders.

Qualifications:

• Excellent public speaking, customer service, interpersonal, writing and presentation skills.
• Able to travel widely within Ontario by vehicle and plane, as required.
• G Class Driver’s license with a clean driving abstract (current within 30 days).
• Innovative and self-motivated problem-solver with excellent time management and organizational skills.
• Self-motivated and works well as part of a team.
• Interpersonal skills to build rapport and collaborate effectively with diverse external groups.
• Knowledge of construction, utilities, safety, and the regulatory environment in Ontario for worker safety is an asset.
• Familiarity with public engagement best practices is an asset.

Education & Experience:

• College Diploma or University Degree in communications, public relations, public policy or administration, project management, education & training preferred; or a relevant discipline or combination of post-secondary education and experience.
• 3 years experience in a similar role.
• Experience working at Ontario One Call is considered an asset.

Rewards:

• Starting salary of $63,500 - $73,500/annum dependent on qualifications and experience, with room to grow
• A comprehensive company paid benefit plan through Desjardins Life (at 3 months of service)
• CAAT DBPlus Pension Plan with Contribution Choice and Company Match (at 3 months of service)
• 3 weeks paid vacation
• 10 personal emergency days per year
• Highly engaged workforce and excellent workplace culture
• Diverse and inclusive environment
• Collaborative team
• New, clean and bright facility
• Bonus Potential

Imagine a workplace where everyone feels valued and respected. At Ontario One Call, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, OOC strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees. Every individual person deserves respect, dignity and a sense of belonging. We encourage applications from individuals of all backgrounds, including those who may be underrepresented in our industry.

The starting salary advertised is reflective of a portion of the full pay grade range. Starting Salaries for new employees are typically determined by referring to the individual’s job-related experience, knowledge and skills, the salaries of other employees performing the same or similar job functions and the anticipated level of performance. Employees will be hired between the minimum (development) and midpoint (target) of the salary range for a job.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario One Call is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us.

Application reviews are done by a human. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are currently recruiting for this open vacancy.