Governance Operations Manager

  • Toronto
Apply now Cancel

VACANCY: Governance Operations Manager

REPORTS TO: Senior Vice President, Strategy & Governance

LOCATION: Toronto, Ontario (hybrid working model)

STATUS: Full-time permanent employments

No. of VACANCIES: One (1). This posting is for an existing vacancy for which we are currently undertaking recruitment

SALARY RANGE: $93,000 - $98,000 per annum

Please note: This range reflects the expected compensation for the candidates who meets the stated qualifications. Actual pay may vary based on experience, education, and internal compensation practices.


ABOUT UHN FOUNDATION

Part of University Health Network (UHN), Canada’s #1 hospital, UHN Foundation raises funds for research, education and excellence in patient care at Toronto General and Toronto Western hospitals, Toronto Rehab and The Michener Institute of Education at UHN. Our donor community is UHNITED to help us change the status quo of healthcare – helping recruit and train the brightest medical minds from around the world, develop new treatments for disease, and advance bold medical research.

As of February 2026, UHN’s Toronto General Hospital has been ranked the #2 hospital in the world on Newsweek’s 2026 World’s Best Hospitals list, marking the highest position ever achieved by a Canadian Hospital. This also marks the eighth consecutive year that University Health Network has been ranked as the world’s #1 universally accessible hospital. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

The Foundation´s vision and mission is to enable global leadership and innovation in health by developing strong relationships with UHN stakeholders. We are committed to supporting UHN's vision to create a healthier world by embodying our values of integrity, accountability, collaboration and inclusion.

Together with our donors, we are helping Canada’s #1 hospital reimagine healthcare.


POSITION SUMMARY

The Governance Operations Manager plays a critical dual role, combining senior executive support and governance coordination to enable the effectiveness of the Senior Vice President, Strategy & Governance.

A significant portion of this role (approximately 60%) is dedicated to high-level executive assistant responsibilities, including complex calendar management, stakeholder coordination, meeting preparation, executive prioritization, and proactive support across a demanding and dynamic portfolio. In parallel, the role supports Board and governance operations, ensuring meetings, materials, records, and follow-up actions are executed with accuracy, discretion, professionalism, and a high level of responsiveness.

This is a high-trust, high-discretion role requiring strong judgement, anticipation, organizational capability, and the ability to manage multiple competing priorities calmly and effectively in a fast-paced executive environment. The role contributes directly to the effectiveness of the Senior Vice President, Chief Executive Officer, Board of Directors, and senior leadership team by ensuring priorities, commitments, governance activities, and executive operations are coordinated seamlessly and to a high standard.


KEY RESPONSIBILITIES

Executive Assistant Support & Strategic Coordination

  • Act as a trusted right hand to the Senior Vice President, Strategy & Governance, proactively managing priorities, anticipating needs, and ensuring readiness across all commitments and responsibilities.
  • Own and actively manage a highly complex executive calendar, balancing competing priorities, shifting demands, governance requirements, and strategic initiatives in real time.
  • Serve as a primary point of triage and gatekeeping for the office of the Senior Vice President, assessing incoming requests, determining priorities, and ensuring timely action or escalation.
  • Coordinate and orchestrate meetings involving the Chief Executive Officer, Board members, senior leadership, donors, and external stakeholders, ensuring alignment, preparation, logistics, and follow-through.
  • Anticipate upcoming needs by preparing briefing materials, agendas, presentations, speaking notes, correspondence, and meeting materials to a high professional standard.
  • Ensure the Senior Vice President is well prepared for meetings, presentations, governance activities, and key stakeholder interactions through proactive planning and coordination.
  • Manage executive logistics including travel arrangements, expense submissions, invoices, scheduling adjustments, and administrative processes with a high degree of accuracy and efficiency.
  • Maintain confidential files, records, contact lists, and administrative systems with professionalism, discretion, and strong attention to detail.
  • Build strong working relationships across the Foundation and act as a professional and responsive representative of the office of the Senior Vice President, Strategy & Governance.

Governance & Board Operations

  • Lead the planning, scheduling, coordination, and execution of Board of Directors, Committee, and governance-related meetings.
  • Manage the annual governance calendar, ensuring alignment with Chief Executive Officer, Board Chair, Committee Chair, and organizational priorities.
  • Prepare agendas, Board packages, briefing materials, resolutions, minutes, and follow-up documentation that support effective governance and informed decision-making.
  • Maintain governance records including by-laws, Committee Terms of Reference, policy documentation, annual filings, and historical governance records.
  • Administer governance systems such as Diligent or similar Board portal platforms.
  • Support onboarding and orientation activities for new Board and Committee members.
  • Track governance actions, approvals, deadlines, commitments, and follow-up items to ensure timely completion and accountability.
  • Support governance-related communications, scheduling, and coordination across internal and external stakeholders.

Projects, Coordination & Process Improvement

  • Support special projects, leadership initiatives, and cross-functional priorities within the Strategy & Governance portfolio.
  • Track deliverables, timelines, milestones, action items, and dependencies across multiple concurrent workstreams.
  • Assist in the preparation of dashboards, executive reports, presentations, and leadership updates.
  • Identify opportunities to improve administrative workflows, governance processes, operational efficiency, and technology utilization.
  • Contribute to a culture of responsiveness, accountability, continuous improvement, and high-quality stakeholder service.

Stakeholder Service & Relationship Management

  • Build strong, collaborative working relationships across the Foundation and with internal and external stakeholders.
  • Provide responsive, professional, and service-oriented support to Board members, Committee Chairs, donors, executives, and colleagues.
  • Represent the office of the Senior Vice President, Strategy & Governance with professionalism, maturity, sound judgement, and discretion.
  • Handle highly sensitive and confidential information with integrity, care, and confidentiality.
  • Demonstrate professionalism, composure, and responsiveness while navigating competing demands and evolving priorities.

QUALIFICATIONS & EXPERIENCE

  • 5+ years of progressive experience in executive support, governance administration, Board coordination, senior leadership support, or related roles.
  • Significant experience supporting senior executives, Boards, Committees, or leadership teams within a complex and fast-paced environment.
  • Strong understanding of governance processes, Board protocols, agendas, minutes, and confidential records management.
  • Demonstrated experience managing highly complex calendars, competing priorities, and executive-level stakeholder interactions.
  • Strong written communication skills with the ability to prepare polished materials for executive and Board audiences.
  • Strong organizational, prioritization, multitasking, and follow-through capabilities.
  • High level of judgement, professionalism, discretion, and attention to detail.
  • University degree or equivalent combination of education and relevant experience.


Key Competencies for Success

Functional / Technical Competencies

  • Advanced Microsoft Outlook skills including executive calendar management, meeting coordination, scheduling logistics, and prioritization support.
  • Strong Microsoft Word capabilities including correspondence, agendas, minutes, formatting, and document control.
  • Advanced PowerPoint skills with the ability to create clear and effective executive and Board presentations.
  • Strong Excel skills including trackers, schedules, reporting tools, and formulas.
  • Experience with Microsoft Teams, SharePoint, and virtual meeting platforms.
  • Experience with Board portal systems such as Diligent or similar governance platforms.
  • Strong records management and confidential file administration capability.
  • High level of accuracy, organization, and attention to detail.

WORK ENVIRONMENT

  • Fast-paced, service and results oriented environment
  • May have some activity outside of the office to support meetings
  • The Foundation has a hybrid work model. This position will be required to be in office a minimum of 3 days per week and will be required to have a safe home office set up for the remainder of the working days (specifics to be planned with your manager).
  • Ability to work cooperatively with colleagues in all positions throughout the Foundation
  • Shared commitment and support of the overall Foundation goals

Alongside competitive salaries, we offer an extensive benefits package, flexible work arrangements, growth and development opportunities, defined benefits pension plan and birth parent/parental leave top-up.

University Health Network thanks all applicants; however, only those selected for an interview will be contacted. UHN has a diverse workforce and is an equal-opportunity employer.

Please note: All applicant screening and evaluation for this role are carried out manually by our recruitment team. We do not leverage AI in any part of the hiring process.

Deadline to Apply: June 8th, 2026