VACANCY: Gifts & Operations Administrator

REPORTS TO: Manager, Gifts Administration

LOCATION: Toronto, Ontario

STATUS: Full-time Permanent Employment

No. of VACANCIES: One (1). This posting is for an existing vacancy for which we are currently undertaking recruitment

SALARY RANGE: $59,000 - $64,000 per annum

Please note: This range reflects the expected compensation for the candidates who meets the stated qualifications. Actual pay may vary based on experience, education, and internal compensation practices.

ABOUT UHN FOUNDATION

Part of University Health Network (UHN), Canada’s #1 hospital, UHN Foundation raises funds for research, education and excellence in patient care at Toronto General and Toronto Western hospitals, Toronto Rehab and The Michener Institute of Education at UHN. Our donor community is UHNITED to help us change the status quo of healthcare – helping recruit and train the brightest medical minds from around the world, develop new treatments for disease, and advance bold medical research.

As of February 2026, UHN’s Toronto General Hospital has been ranked the #2 hospital in the world on Newsweek’s 2026 World’s Best Hospitals list, marking the highest position ever achieved by a Canadian Hospital. This also marks the eighth consecutive year that University Health Network has been ranked as the world’s #1 universally accessible hospital. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

The Foundation´s vision and mission is to enable global leadership and innovation in health by developing strong relationships with UHN stakeholders. We are committed to supporting UHN's vision to create a healthier world by embodying our values of integrity, accountability, collaboration and inclusion.

Together with our donors, we are helping Canada’s #1 hospital reimagine healthcare.

POSITION SUMMARY

UHN Foundation is seeking a Gifts and Operations Administrator to join the Gifts & Records Administration team. This role serves as a key member of a dynamic team, responsible for payment processing and ensuring an efficient start to the gift processing workflow for all team members, in alignment with Foundation policies and CRA requirements. The position supports gift processing, receipting, document administration and the maintenance of systems, tools, and data used across the Foundation.

KEY RESPONSIBILITIES

• Process payments and coordinate batching of donations for deposit, ensuring protocols are followed and required approvals obtained prior to payment processing.
• Daily bank reconciliation; seeking out and identifying anomalies.
• In person bank deposits as required.
• Manage all donation alerts; provide timely confirmation of receipt, triaging, preparing for the next stage of donation processing and filing related correspondence.
• Communicating with donors, colleagues or vendors to respond to inquiries and/or resolve payment issues in a timely and professional manner.
• Team administrative support including supply management, external and internal mail systems, data entry, etc.
• Support the development and refinement of tools, templates, and documentation that enhance administrative and data entry processes.
• Support the gift processing needs of other portfolios, as required.
  

QUALIFICATIONS & EXPERIENCE 

• 3+ years of experience in a similar role, preferably within a not-for-profit environment.
• Experience using a donor or customer database, with Raiser’s Edge NXT experience strongly preferred.
• Proficiency in the full suite of Microsoft Office 365 applications.
• PaperSave experience an asset.
• Knowledge of data privacy laws and fundraising professional standards and ethics.

KEY COMPETENCIES FOR SUCCESS

• Exceptional attention to detail with a high level of accuracy, organization skills, and time management.
• Ability to work collaboratively with team members across shared job functions, as well as independently.
• Demonstrated initiative, curiosity, eagerness to learn, and strong communication skills.
• Ease in learning new platforms and systems as required.
• Capacity to meet daily deadlines while managing multiple priorities and frequent interruptions.
• Ability to perform standard mathematical calculations confidentially and with high accuracy.
• Knowledge of data privacy laws, fundraising professional standards and ethics.
• Professionalism, strong interpersonal skills, and a consistently positive attitude.
• Shared commitment and support of the overall Foundation goals.

WORK ENVIRONMENT

• While the Foundation has a hybrid working model, this role will be on-site at Toronto General Hospital during regular office hours (9am-5pm).
• Possibility for occasional evenings and weekends during peak seasons.
• Fast pace, service and results oriented environment.

Alongside competitive salaries, we offer an extensive benefits package, flexible work arrangements, growth and development opportunities, defined benefits pension plan and birth parent/parental leave top-up.

University Health Network thanks all applicants; however, only those selected for an interview will be contacted. UHN has a diverse workforce and is an equal-opportunity employer.

Please note: All applicant screening and evaluation for this role are carried out manually by our recruitment team. We do not leverage AI in any part of the hiring process.

Deadline to Apply is March 25th, 2026.