The Business Development & Administrative Coordinator is responsible for supporting all rental groups, to enhance their growth and quality of service, while ensuring strong communication and seamless administrative processes. Additionally, the incumbent will develop and implement business development strategies that include expanding weekday off-season rentals and creating new programs or camps to increase revenue. They will also play a key role in external and internal communications, including overseeing the monthly newsletter, and supporting administrative functions such as rental contracts. This role involves maintaining and strengthening relationships with key stakeholders of Kinkora Activity Camp, particularly rental partners. The incumbent may represent Kinkora Activity Camp at community-based events and initiatives while working towards the expansion of programs, services, and rental partnerships. This position will require occasional time on-site at Camp Kinkora and may involve direct support for camper groups during certain services, such as existing senior day camps or new programs.

Key Competencies:

● Stakeholder Engagement: Strong ability to maintain and develop relationships with rental partners and key stakeholders, ensuring their needs are met and their success at Kinkora Activity Camp is supported.

● Business Development: Strategic and innovative thinker who can identify and implement opportunities to increase revenue through new programs, services, and rental partnerships.

● Communication: Strong verbal and written communication skills; able to manage internal and external messaging, including the development of the monthly newsletter.

● Administrative Expertise: Organized professional with experience in managing contracts, rental agreements, scheduling, and document preparation.

● Teamwork & Collaboration: Works effectively with internal and external partners to create a positive, supportive, and results-driven environment.

Duties and Responsibilities:

Stakeholder Relations & Rental Partner Support

● Ensure rental groups receive the necessary support and resources to successfully operate their programs at Kinkora Activity Camp.

● Plan, manage, conduct, and evaluate surveys and studies to assess stakeholder satisfaction and areas for improvement.

● Act as the primary point of contact for rental partners to facilitate smooth communication and ensure an excellent experience at Camp Kinkora.

● Maintain and manage relationships with key stakeholders, with a focus on supporting and growing camp groups.

● Work with the Fundraising, Program Development, and Communications committees to align efforts and support organizational goals. As well as assisting in planning and coordinating their respective projects.

Communications & Marketing

● Along with the Executive Director develop and implement communications aligned with Kinkora Activity Camp's goals, ensuring clear, relevant, and consistent messaging.

● Lead the development and distribution of the monthly newsletter to engage stakeholders and provide updates on camp activities, rental opportunities, and new initiatives.

● Provide guidance and direction to marketing partners to ensure branding and messaging consistency.

● Oversee media relations and website updates to maintain an informative and professional online presence.

Business Development & New Program/Service Development

● Create and present an annual business development plan, including strategies for increasing weekday off-season rentals and launching new Kinkora-run programs or camps to generate additional revenue.

● Utilize and assess booking software to optimize bookings, registrations, and database management.

● Identify and pursue opportunities to increase annual revenue through new partnerships, special events, and service expansion.

● Actively seek new rental partnerships, fostering relationships with community groups, private sector organizations, and other stakeholders.

● Work with the Executive Director to develop pricing structures and promotional strategies for rentals and new programs.

● Provide support in developing camper groups, ensuring smooth execution and participant satisfaction.

Administrative Support & Rental Coordination

● Manage all rental bookings, ensuring timely processing of contracts, policy distribution, and payment collection.

● Assist the Executive Director with scheduling, correspondence, document preparation, and general office administration.

● Maintain organized records including but not limited to, reports, and databases to ensure efficient operations.

● Provide logistical support to rental groups, coordinating with the Summer Site Director and Facilities Manager to ensure seamless on-site coordination and service delivery.

● Coordinate and facilitate training for certain rental partners to enhance their experience and effectiveness at Kinkora Activity Camp.

Qualifications & Experience:

● Post-secondary education in Communications, Business Administration, Marketing, Nonprofit Management, or an equivalent and relevant experience.

● 2+ years of experience in stakeholder relations, business development, administrative coordination, or communications an asset

● Proficiency in digital communication tools, website management, and database software

● Experience in event planning, community engagement, and nonprofit program development is an asset.

● Strong organizational, multitasking, and problem-solving abilities.

● Ability to work independently while maintaining collaboration with team members.

● Fluent in both written and oral English and French