About Medicom

Think you have what it takes to work in an organization where creativity, drive and ambition are valued while integrity motivates everything we do?

Medicom has been in business for over 35 years, and it has kept its entrepreneurial mindset. Working with us, you will have the opportunity to get involved, have an impact, and contribute to the company’s continued growth. We live by our values every day, focussing on customer satisfaction while ensuring teamwork, accountability, and empathy in everything we do.

Our team loves challenges and a fast-paced environment. You will have the flexibility to manage work and a personal life, as well as your own personal well-being.

The Opportunity

We are looking for a Quality Lab Supervisor to oversee day-to-day laboratory operations, manage lab technicians across multiple shifts, and support the development and implementation of testing procedures and quality documentation. The role plays a key part in maintaining compliance with MML QMS procedures and regulatory requirements.

Key Responsibilities

• Supervise and manage lab technicians across 4 shifts.
• Conduct required chemical and product tests and inspections.
• Develop and maintain lab testing procedures and work instructions.
• Ensure compliance with MML’s Quality Management System and industry regulations.
• Manage laboratory equipment, including calibration requirements.
• Identify and support the resolution of quality issues and non-conformities.
• Support internal audits and process improvement initiatives.
• Provide training for lab staff in testing and inspection protocols.
• Collaborate with other departments to support corrective actions and quality enhancements.
• Perform any other duties as assigned by the Quality Operations Manager.

What You Bring

• Minimum 3 years of experience with lab testing and inspection.
• Strong background in lab supervision and investigation of out-of-spec results.
• Proven ability to develop and implement lab documentation.
• Experience providing training to lab technicians.
• Proficiency in operating and maintaining lab equipment and calibration.
• Bachelor of Science in Chemical Engineering or related field.

Assets:

• Knowledge of ISO 13485, ASTM, and other quality system standards.
• Experience supervising lab testing activities.
• Education in Process Engineering.
• Experience designing and implementing new testing procedures.

What We Offer

• Competitive salary.
• Comprehensive benefits package, including Employee Assistance Program (EAP) and telemedicine services.
• Company-matched retirement plan.
• Opportunities for training, coaching, and professional development.
• A dynamic and friendly work environment, with an active social committee organizing events such as sports activities, BBQs, and family gatherings.

Equal Opportunity Employer

Medicom is an equal opportunity employer. We consider all applicants without regard to age, gender, gender identity or expression, sexual orientation, race, ethnic or national origin, religious beliefs, sex (including pregnancy and breastfeeding), disability or marital or family status. We welcome applications from all qualified individuals and encourage Indigenous persons, persons of color, LGBTQ+ and gender-nonconforming persons, persons with disabilities, women, and members of any other marginalized group.

If you are energetic, committed to making a difference and love challenges, we would love to hear from you.

Visit our website at medicom.com/en_ca/careers and apply today!