We are looking for a Business Operations Resource Coordinator to play a key role in optimizing resource planning, allocation, and overall operational efficiency across projects. This position is essential in ensuring teams are properly staffed while also contributing to broader business operations initiatives that enhance efficiency, process improvement, and organizational success.
The ideal candidate is organized, analytical, and proactive, with a knack for balancing resource coordination and operational strategy. If you thrive in a fast-paced environment and enjoy streamlining processes, solving challenges, and driving business efficiency, we’d love to hear from you!
Key Responsibilities:
Resource Coordination & Planning:
- Manage and optimize the assignment of personnel, tools, and assets across multiple projects.
- Collaborate with project managers and department leads to ensure the right talent is assigned based on project needs.
- Monitor workload distribution, identify under- or over-utilized resources, and make data-driven adjustments.
- Analyze resource demands, generate utilization reports, and provide recommendations for improvement.
Operational Support & Coordination:
- Assist in the execution and optimization of business operations processes to ensure efficiency and accuracy.
- Coordinate cross-functional activities between different teams, ensuring seamless communication and workflow.
- Support vendor management, contract administration, and procurement-related tasks.
- Develop and maintain internal documentation, process guides, and standard operating procedures (SOPs).
Administrative & Reporting Duties:
- Prepare reports, financial summaries, presentations, and dashboards to support business operations and decision-making.
- Manage data entry, record-keeping, and database updates to ensure accuracy and compliance.
- Assist in tracking key performance indicators (KPIs) for business operations.
- Handle scheduling, meeting coordination, and correspondence on behalf of the VP and the team
Communication & Collaboration:
- Serve as a liaison between different departments, external vendors, and stakeholders.
- Provide support in organizing team meetings, events, and training sessions.
Qualifications & Experience:
- 3-5 years of experience in business operations, resource coordination, or administrative coordination.
- Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).
- Experience with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and business software tools.
- Familiarity with ERP systems, accounting software, CRM platforms, or workflow management tools is a plus.
- Strong analytical skills with the ability to interpret data, generate reports, and provide actionable insights.
- Excellent organizational, time management, and problem-solving skills.
- Strong written and verbal communication abilities in both English and French
- Ability to work independently while collaborating effectively with cross-functional teams.
About Diabsolut:
We offer innovative Field Service, Salesforce and FinancialForce solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service, by giving them the best tools for the job. We leverage our team’s technical expertise and experience of numerous successful implementations to drive value for your business. One of our key objectives is to leave your organization with more knowledge, thus not only will you have us in your corner, but you will be prepared to meet challenges as they arise. We’re proud to share that we’ve built as many strong relationships with our clients as we’ve built adaptable solutions. Diabsolut is a Salesforce Summit Consulting Partner, an Impact Partner, as well as Certified Navigators in Education Cloud, Revenue Cloud, Sales Cloud, Service Cloud, Salesforce Field Service, Customer 360 Platform and are FinancialForce partners certified in PSA and Accounting.